Below is the Google Play store link to download the India Post Mobile Banking app for Android phones. https://play.google.com/store/apps/details?id=src.com.dop
Visit your home branch, fill the pre-printed application form and submit with required documents. Your DOP internet banking service will be ready for activation from next working day of registration of the request from the Post Office. Download Path : Please visit our official website in the following URL: https://www.indiapost.gov.in/VAS/Pages/Form.aspx . Under SavingsBank category, the "ATM or Intra Operable Netbanking/Mobile Banking Request Form" is available for download
After registering for DoP Mobile Banking, as mentioned in point 3 above, download the India Post mobile banking app from Google play store and use the option Activate mobile banking and follow the pre-defined steps after 24 hours of registration
The CIF ID printed on the first page of your passbook is the default username. You can change your channel login credentials of mobile banking in the Update channel login ID option under My Profile section in internet banking
Permissible limit for wrong login is 3 attempts and 5 attempts for transaction passwordIn case M-PIN is entered wrongly for 3 times, your user ID will be disabled from logging in. In case transaction password is entered wrongly for 5 times, your transaction rights will be disabled
For enabling DOP Mobile Banking login, use Activate mobile banking tab and provide the required information sought by the application for enabling the disabled login. If transaction rights are disabled, please address the issue by mentioning the CIF ID/User ID to dopebanking@indiapost.gov.in from your registered email ID with the issue details
To reset the M-PIN in the India Post Mobile Banking app, use Activate Mobile Banking tab and provide the required information sought by the application and set the new M-PIN
The India Post Mobile Banking application will prompt you to change the transaction passwordYes, the user ID can be changed only once through internet banking login under My profile > Update channel login ID option
Please address the issue by mentioning the CIF ID printed on the first page of the passbook to dopebanking@indiapost.gov.in from your registered email ID with the issue details
For transactions above ₹ 5 lakhs and not exceeding
the maximum limit
Please visit the home branch PO of that account to change the customer ID/CIF ID with the eBanking/m-banking registered CIF/Customer ID
You can open either RD or TD accounts through the Requests option in Home tab of the applicationNo option is available for closing of accounts in the India Post Mobile Banking. However, RD, TD, NSC, KVP and PPF accounts can be closed or pre-closed through internet banking, as per the existing POSB norms
Yes, it can be done under Cheques > Stop cheque Yes, a stopped cheque can be revoked under Cheques > Revoke cheque Yes, it can be changed in internet banking only under My Profile > Change Passwords optionPlease login into the India Post Internet banking site. Use forgot password? link in the home page. Below options are available to reset the password. Follow the instructions prompted by the applications during reset. Using Security Questions and Answers Using Account Number and Date of Birth
No, there is no such option available in the India Post Mobile Banking application. However, it can be availed in internet banking for the eligible amount as per POSB rules
Yes, RD half withdrawal repayment can be made Approach home branch PO for disabling DOP Mobile BankingThe customer should approach the home branch (where the CIF ID is attached), identify himself and provide the account number(s) opened online, to get the passbook(s)
Please call our customer care toll free number 1800-266-6868 between 9 AM to 6 PM from Monday to Saturday for any assistance or you can write to us on our email dopebanking@indiapost.gov.in
Yes, New ATM card request can be placed in the Mobile Banking app Dashboard under: Request --> New ATM Card Request
ATM PIN request can be placed in the Mobile Banking app Dashboard as under: Request --> ATM PIN Request